WELCOME TO RRRAY WORLD!
Thank you for being part of the RRRAY community.
Here is a quick guide to help you get started with your RRRAY - THE FAN and keep it in good condition for as long as possible.
CARE & REPAIR
How to use it?
Designed for contemporary living, the RRRAY fan prioritizes durability and longevity. It naturally belongs in a handbag, on a bathroom shelf, by the pool, at the dinner table, and well into the night. Conceived as much as an ornamental object as a cooling tool, the RRRAY fan offers a distinctive feel in the hand: denser, more graphic. It invites a slower gesture while allowing for a crisp, satisfying snap when opening and closing. For quieter fanning, hold it firmly and let the movement come from the wrist, slowly and gently.
Can it get wet?
Yes, within reasonable everyday use. Unlike most fans made from wood, paper or fabric, the RRRAY fan is designed to better withstand humidity, splashes and incidental contact with liquids. Its resistance to humidity makes it particularly well suited to environments such as bathrooms, where it can be used to dry skincare products between applications, or to help guide and set spray makeup products.
How to clean it?
If needed, rinse with clean water, then dry thoroughly before closing. For more stubborn marks, gently wipe with a soft, slightly damp cloth. Avoid abrasive products and limit the ribbon's exposure to water.
How to store it?
To preserve its original silhouette, we recommend storing it in its box after use, with the ribbon positioned as high as possible. The ribs may naturally spread slightly over time; this position helps maintain their alignment.
Is it repairable?
The RRRAY fan is made to last as long as possible. Depending on the nature of the issue, certain repairs or replacement parts may be possible in order to extend its lifespan. Please contact hello@rrray.world with your order number and photographs of the problem. RRRAY will do its best to help.
Why is it scented?
To reconnect with the long tradition of the scented fan, each RRRAY fan comes lightly scented with a signature fragrance imagined by Jérôme Di Marino, perfumer at MANE, a French fragrance house founded in 1871. The materials used in the RRRAY fan are virtually odourless and sufficiently textured to retain fragrance for several days, and in some cases several weeks. Creating a personal scented microclimate wherever you go. Once the fragrance has faded, simply re-scent the fan with the perfume of your choice. To help preserve the scent for longer, we recommend storing the fan in its metal case between uses.
CONTACT
For any question regarding a product, an order, a return or a repair: hello@rrray.world
Find everything you need to know about the product and how it's made on our website.